Our experts will help you whenever you need

A personal customer engineer who understands your needs and is able to provide solutions that are best suited to your business will be available.

Atención inmediata 24×7

Telephone and ticket support 24×7

For when your critical services require assistance to be on-hand 24×7

Garantizamos unos tiempos de respuesta a tus incidencias

Guaranteed response time

We guarantee a maximum response time to your incidents. If we fail to meet this, we will refund of the cost of that month’s support plan.

Ingeniero de cliente para empresas

Ingeniero de cliente personal

We guarantee a maximum response time to your incidents. If we fail to meet this, we will refund of the cost of that month’s support plan.

Tratamiento prioritario por ingenieros de soporte

Priority treatment by support engineers

Your most critical incidents will be placed at the top of the list for immediate attention.

We include support plan prices

 
Plan
BASIC
Plan
ADVANCED
Plan
PREMIUM
PRICE
*Prices exclude tax.
FREE €49*/monthly From €499€*/monthly
TECHNICAL AND SALES ASSISTANCE
By phone and tickets during business hours Incluido Incluido Incluido
By phone and tickets 24x7 Incluido Incluido Incluido
Personal customer engineer Incluido Incluido Incluido
INCIDENT
Guaranteed response time 8 hours 2 hours 1 hours
Status of services notifications Incluido Incluido Incluido
Support by phone and tickets during business hours Incluido Incluido Incluido
Priority treatment from support engineer Incluido Incluido Incluido
OUT OF WARRANTY OPERATIONS
Attention during working hours Incluido Incluido Incluido
Urgent attention 24x7 Incluido Incluido Incluido
Quote €9.95 + TAX Free Free
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