cloud solutions

100% virtual Call Center

All the power of a customer service software that launches multiple campaigns, manages the activity of agents and has all the necessary information from your customers to establish successful calls.

Web interface

Simplicity when creating or setting up campaigns, forms, IVR or call queues. Possibility of arranging different user roles in a single tool.

Predictive dialer

Make automatic outbound calls, therefore contacting operators with future customers. Generate calls seeking the highest efficiency and productivity with your work team.

Call Recording

Ensure the success of your calls, monitoring communications between operators and your customers.

Spy and Whisper function

Monitor conversations and assist your agents while talking to a client without being heard.

Automatic outbound dialer

Possibility of launching calls automatically through a customer database.

Statistics and reports

Real-time statistics, call details, customizable graphics and call monitoring to take full control over the agents.

By integrating our Call Center with a CRM, we avoid the information loss of our clients that are not subject to any type of monitoring and, the CRM permanent updates is guaranteed. This way we’ll increase the added value that is sought for the correct client management.

union means strength

All the power of a CRM integrated with a Call Center

Explore our online demo and convince yourself of what we can offer you
  • Click to dial or Click to Call Back.
  • Click to Call extensions.
  • Inbound Call popups.
  • Dial caller ID.
  • Call Recording.
  • Incomming events identifications.
  • Synchronization of contacts and emails.
  • List of campaigns in progress.
  • Text messaging and faxes.
  • Call history, SMS and Faxes.
  • Consumption reports.
  • Advanced statistics and reports.

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